---
title: "Are customers passing by the store included in visitor counts?"
description: "The measurement range for visitor counts."
url: https://help.flow-insight.com/en/articles/246-are-customers-passing-by-the-store-included-in-visitor-counts
collection: "Measurement Definitions"
updated: 2026-08-06
language: en
alternates: [ja]
---

# Are customers passing by the store included in visitor counts?

The measurement range for visitor counts.

Since the count line is set up inside the store, customers passing through a shared walkway in front of the store are not included in traffic measurement.

\*If you'd like to measure the number of people passing in front of the store, this can be done separately using a camera. If you're interested, please feel free to reach out via the[inquiry form](https://www.flow-solutions.com/get-started?hsCtaTracking=fa2aa6d4-26e4-46d2-9ad4-3b22ae12c719%7C2f9598a1-dfe0-4a11-bed4-b59c2f6e1d4e).

* * *

If you have any questions or feedback, please contact support at [support@flow-solutions.com](mailto:support@flow-solutions.com).