Notes for importing via CSV

How to avoid Excel dropping leading zeros when you open the import template, and the correct way to edit it.

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Opening the import template directly in Excel can strip leading zeros from your data. Use the steps below instead.

Editing steps

  1. Download the template, but don't open it directly — if you already have, close it without editing.

  2. Open a new Excel sheet, then select "Get Data from Text" from the menu (or "Get External Data" if that option isn't shown).

  3. In the window that opens, select the downloaded template and click "Import."

  4. Configure the import: choose "Delimited" under "Original data type" and click "Next"; set the delimiter to "Comma" and click "Next"; select all columns, set "Column data format" to "Text," then click "Finish."

  5. In the "Import Data" window, confirm "Existing worksheet" ($A$1) is selected, then click "OK."

  6. Enter your data — see the "About Importing" article for details.

  7. Save as CSV: go to File → Save As, choose a location, then select "CSV (Comma delimited)" as the file type.

To check the saved data afterward, reopen the file using steps 1–6.


If you have any questions or feedback, please contact support at [email protected].

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