How to Apply for Additional Staff Exclusion Cards

This page provides guidance on how to apply for an additional staff exclusion card when the battery runs out.

For details on how to use the staff exclusion card and check its battery level, see the article below.

Guide to Using Staff Exclusion Card

We will guide you on how to use the staff exclusion Bluetooth card.

Application Method

Apply via the "Support" tab on the right-hand side of the Flow site.
Apply to the Flow support team from 'Contact Us' within 'Home'.
After entering the necessary information from the template below, please send the message.

Apply for an additional staff exclusion card.

Store Name:

Number of Cards:

Address:

Disposal Product Number:

Thank you for confirming the above contents.

※The product number starts with AC~ as indicated on the card.

Please enter the product number of the device with a dead battery.

※Each store can own up to 5 cards.

Please note that an additional fee will be charged for the application of the 6th card.

Delivery processing will be done on Tuesdays and Fridays, excluding public holidays.

Depending on the region, it may take more than 2 days for delivery. (Hokkaido, Okinawa, etc.)

The delivered card can be used right away — no special setup required.

Please dispose of the staff exclusion card with a dead battery at the store.

Thank you for your cooperation.

That concludes everything. If you have any questions, please feel free to contact us at [email protected].