---
title: "[Flow Classic] Detailed analysis: viewing the correlation between each KPI in KPI analysis"
description: "We will guide you on how to understand the relationship between each KPI and increase the specificity of your measures."
url: https://help.flow-insight.com/en/articles/492-flow-classic-detailed-analysis-viewing-the-correlation-between-each-kpi-in-kpi-analysis
collection: "Flow Classic KPI features"
updated: 2026-08-06
language: en
alternates: [ja]
---

# [Flow Classic] Detailed analysis: viewing the correlation between each KPI in KPI analysis

We will guide you on how to understand the relationship between each KPI and increase the specificity of your measures.

> **Info:** This article describes Flow Classic, the previous version of Flow. Some screens and features may differ from the new app.

Each KPI is closely linked — focusing on one KPI can affect another. This article walks through examples of correlations between common KPIs, so you can take the right action when a KPI shifts.

## Correlation between KPIs

Figure ① (KPI Tree)

![](https://staticfiles.gleap.io/ghelparticle/gBdntZ4I0NLSkl5dWnaQhjaF6iMmY91CwCVQBAho4rzNYoqZ4jGAO5GfUJLk05cxn3UoMkLxpvK.png)

As Figure ① shows, KPIs branch off from and relate to each other to make up sales. Even KPIs that aren't directly connected can show a consistent pattern of change together. Some common examples:

<table style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><th colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px; background-color: #f5f5f5;"><p style="text-align: left;"><strong>KPI pair</strong></p></th><th colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px; background-color: #f5f5f5;"><p style="text-align: left;"><strong>Tendency</strong></p></th></tr><tr><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">Visitors × Conversion rate</p></td><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">As visitor count rises, staff may not keep pace, and conversion rate tends to drop.</p></td></tr><tr><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">Visitors × Sales</p></td><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">As visitor count rises, there are more chances to make a sale, so sales tend to rise.</p></td></tr><tr><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">Average spend × Conversion rate</p></td><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">Higher average spend tends to mean longer customer interactions, which can lower conversion rate.</p></td></tr><tr><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">Item price × Items per purchase</p></td><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">Item price and items per purchase tend to move inversely — as one rises, the other tends to fall.</p></td></tr><tr><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">Time in store × Visit rate</p></td><td colspan="1" rowspan="1" style="border: 1px solid #e2e2e2; padding: 8px 12px;"><p style="text-align: left;">The longer customers spend in-store, the more their guard drops, and visit rate tends to rise.</p></td></tr></tbody></table>

## Checking value changes by time of day

You can see how each KPI's numbers change by time of day, which can also reveal correlations between KPIs.

When set to \[By Time of Day\], selecting a one-week range in the calendar filter shows averaged values on the graph, and selecting today shows the day's changes in real time. (\*Depends on your company's POS data-sharing setup.)

Example: if your goal is to raise average spend, but sales won't grow unless conversion rate holds steady too, check the graph and evaluate/adjust your actions hour by hour throughout the day.

## Viewing changes over days, weeks, and months

You can compare and analyze a specific period against a nearby period or the same period last year.

Example 1: run a promotion during a specific period, then check the change vs. the previous week on the graph. Keep watching the following week's numbers too, refining your actions as you go — comparing the final results against each KPI can reveal both the KPI relationships and the market shift the promotion caused.

Example 2: run a campaign to lift a declining conversion rate, then compare the numbers before and after to check whether it paid off.

* * *

If you have any questions or feedback, please contact support at [support@flow-solutions.com](mailto:support@flow-solutions.com).
