We will introduce examples of using the 'Radar Chart' within the home.

You can check the store's status and sales composition at a glance.

Store staff can also easily assess the store situation,

making it effective for use in morning meetings and as persuasive material for strategies.

◯ Explore improvement points from the KPI increase/decrease rate compared to the comparison period

Figure A

Content to check

①When the comparison period is set to 100%, check which KPIs other than sales are performing well during the selected period, as shown in Figure A①.

②KPIs related to well-performing KPIs that are underperforming are set as improvement KPIs.

- In the case of Figure A, the number of people passing in front of the store is high, but the visit rate is low, so it is set as an improvement KPI.

③Once the improvement KPI is identified, determine the actions related to the target KPI in the store and set target numbers.

It will be easier to understand if you set the number of actions and the daily target KPI values.

◯ Setting Reference Values for Target KPIs from Sales Comparison Rates

Figure B

If the value is lower than the target or comparison period, check how many percent were lacking, and calculate the target value by multiplying the ratio with the related KPI.

Procedure

① Determine whether to increase sales by ~% compared to the comparison period and apply it to other KPIs with simple calculations.

- In the case of Figure B, approximately 20% increase is required compared to the sales comparison period.

② Assign an increase rate to the improvement KPIs set in the radar chart and calculate the reference value.

- From a visit rate of 2.60%,20% increase results in a reference value of a visit rate of 3.12%.

③ If the reference value is actually achieved, check the final sales forecast. If it is higher than the target sales, adjust the increase/decrease rate of the KPI values.

By clarifying goals and actions, the measures will be more effective and reproducibility will increase.

This concludes the guidance. If you have any questions or concerns, please contact us via chat on the Flow site/app or at support@flow-solutions.com.