---
title: "[Flow Classic] [Settings] User Management"
description: "A guide to adding, viewing, editing, and deleting users, and how permission settings can restrict what you see."
url: https://help.flow-insight.com/en/articles/527-flow-classic-settings-user-management
collection: "Account & Settings"
updated: 2026-08-06
language: en
alternates: [ja]
---

# [Flow Classic] [Settings] User Management

A guide to adding, viewing, editing, and deleting users, and how permission settings can restrict what you see.

> **Info:** This article describes Flow Classic, the previous version of Flow. Some screens and features may differ from the new app.

> **Info:** Only administrators and accounts with granted permissions can configure 'Role' settings.

## Purpose and Use Cases

Add, delete, or edit users, and manage other user-related settings — useful if you want to:

-   Add a user
    
-   Delete an account because a user has resigned or transferred
    
-   Change the stores a user can view
    
-   Change the roles assigned to a user
    

## Access

Please select \[Settings\] ⇒ \[Users\] from the profile icon in the menu bar.

## How to Operate

### Adding a New User

1.  To add a new user, click \[Add\] located at the top right of the management screen.
    
2.  **\[Add User\]** Enter the required information on the screen and click \[Save\].
    
3.  If you want to add more role options, please configure them in advance under \[Role Management\].
    
4.  For Store Addition, select the stores that can be viewed. The \[Management\] checkbox is for roles such as SV.
    
5.  By checking \[Workplace\], you can receive notifications about data changes for the relevant stores.
    

\* Usernames cannot include email addresses.

\* Hover over the information icon in each input field to display guidance for that field.

\* User registration is only possible with company domains. Free domains such as @gmail.com cannot be registered. If you wish to add a domain, please contact Flow Solutions support.  
​

### Viewing Existing Users

Click \[View\] on an account to see the user's details without editing them.

### Editing Existing Users

Here is an introduction to how to edit existing user information.

1.  Click the edit button in the \[Edit\] column of the account you want to edit. The existing user information screen \[**Edit User**\] will be displayed.
    
2.  Modify the items you want to edit and select \[Save\]. This completes the editing of user information.
    

### Deleting Existing Users

Here is how to delete existing users.

1.  Click the delete button in the \[Edit\] column of the account you want to delete.
    
2.  If you are sure you want to delete, select \[Delete\].
    

## Permission Restrictions

If you encounter the following issues, such as 'User Management is not displayed,' please check the 'Role' settings.

-   Some parts of the settings menu are not displayed
    
-   Add, edit, and delete operations cannot be performed
    

* * *

If you have any questions or feedback, please contact support at [support@flow-solutions.com](mailto:support@flow-solutions.com).