Are you deciding shift creation and staff break times based on intuition and personalization?
If you want to improve work efficiency and sales, it is necessary to allocate personnel and divide roles according to the flow of customers to streamline operations.
By understanding the ratio of customers during power hours, visualizing the volume of customers by time slot, and quantifying the service volume for the number of customers by time slot, it is possible to grasp the service volume for the number of customers by time slot.
Once you understand the service volume for the number of customers, it is possible to more clearly indicate the number of shift ins and outs by allocating labor costs for each time slot.
Including work hours and other factors, we will proceed with shift creation, including the hourly labor cost.
The less work time there is, the more it can be converted into customer service time, which can easily increase customer satisfaction.
List each task and set in advance who you want to complete what and in how much time.
By understanding each member's strengths and weaknesses in tasks, it will be possible to operate the store more efficiently.
(Schedule Example)
