---
title: "What happens to my store's data after service ends?"
description: "We will provide guidance on important notices for our closed service locations and stores."
url: https://help.flow-insight.com/en/articles/561-what-happens-to-my-store-s-data-after-service-ends
collection: "Account & Access"
updated: 2026-08-07
language: en
alternates: [ja]
---

# What happens to my store's data after service ends?

We will provide guidance on important notices for our closed service locations and stores.

Data for a store that has closed or ended service stays viewable in Flow until the end of the contract month it closed in. After that, all data for the store — including historical data — is hidden.

> **Info:** We recommend exporting your data before the contract period ends, since it becomes hidden afterward.

[

\[Flow Classic\] How to Use Export

A guide to opening the export screen, filter settings (period, store, KPI, sort), the 6 report types, and the CSV column structure of each report.

](https://help.flow-insight.com/ja/articles/435-%E3%82%A8%E3%82%AF%E3%82%B9%E3%83%9D%E3%83%BC%E3%83%88%E3%81%AB%E3%81%A4%E3%81%84%E3%81%A6.md)

If you need data after this point, contact us at [support@flow-solutions.com](mailto:support@flow-solutions.com). Recovery is possible, depending on the data recovery cost involved.