A complete, feature-by-feature list of what changed between Flow Classic and Flow v5.0.
As of 20 Aug 2026.
Feature | Flow Classic | New Flow | Notes |
Mobile & Tablet Friendly | Limited | Yes | Rebuilt mobile-first — fully usable on phone and tablet throughout, not just desktop, ensuring staff on the shop floor and in the back office are equally well supported |
Feature | Flow Classic | New Flow | Notes |
Report Filters | Yes | Yes | Redesigned for improved usability |
Dashboard | Yes | Yes | — |
Detailed Analysis | Yes | Yes | — |
Visitor Report | Yes | Yes | — |
Demographics Report | Yes | Yes | Combined with the updated Visitor Report |
Store Rankings | Yes | Yes | Moved to the Dashboard |
Location Comparison | Yes | Yes* | Combined with the updated Detailed Analysis Report |
Feature | Flow Classic | New Flow | Notes |
Pulse Daily / Weekly / Monthly Reports | Yes | No | Replaced by Pulse below — different format, not a rename |
Pulse | No | Coming soon | Replaces Daily / Weekly / Monthly Reports |
Memos | Yes | Yes | Now supports image attachments and is better integrated with Flow AI. Pulse integration coming soon. |
Flow AI | Yes | Yes | — |
Connections | No | Yes | — |
Export | Yes | Yes | Moved to a different location |
Traffic Simulator | Yes | Yes | — |
KPI Tree | Yes | Yes | Integrated into dashboard for easier access |
Feature visibility depends on your role. For example, once available, Pulse will be for Store Managers, Area Managers, and Brand Managers, but not HQ users. Memos is available to all users.
Feature | Flow Classic | New Flow | Notes |
Roles & Access | Yes | Yes | Redesigned to reflect real retail job roles (Store Manager, Area Manager, Brand Manager, HQ, Administrator) |
Groups | Yes | Yes | — |
Data Import | Yes | Yes | — |
Stores | Yes | Yes | — |
Brands | Yes | Yes | — |
Account settings | Yes | Yes | — |
User management | Yes | Yes | Improved design to make managing users easier — includes last active date and role filters |
Billing | No | Yes | Read-only at this stage |
Visibility and access for these settings depend on your access permissions, and settings can be adjusted to fit your company's needs.
For an overview of what changed and why, see "[Flow New] Feature Comparison — Flow Classic vs New Flow".
If you have any questions or feedback, please contact support at [email protected].
